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| How
do I place an order? (back
to top) |
| You
can place your order request via our toll-free phone,
email, fax, mail, or view our "How
To Order" Page. All order requests will be
confirmed by PHONE and a faxed order form confirmation
will be faxed to you. More detailed information is
available from our 'order'
section of the site. Your order is not placed until
your completed authorization form is faxed back to us
confirming all pricing, shipping and payment information. |
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| How
do I find products I'm looking for? (back
to top) |
| You
can find products on our site by clicking any link in the
product guide in the left corner on the home
page, or by clicking our 'search
products' section of the site. |
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|
| What
if I don't see the products I'm looking for? (back
to top) |
| A
Better Idea/PrintMyLogo has access to thousands of
products! Our site is merely a sample of what we have to
offer. If you're looking for something specific, looking
to find items to fit your theme, or just don't see quite
what you're looking for on our site, give us a call
toll-free at 800-520-1691 or e-mail
us. We'll be glad to offer suggestions. |
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|
| How
does A Better Idea!/PrintMyLogo accept payment? (back
to top) |
| A
Better Idea/PrintMyLogo accepts payment via credit card or
check. If it is your first time ordering from us, or if
you have more detailed questions, click
here to read our payment terms. All orders over $500
require payment by check. |
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| Do
you have any sales or specials? (back
to top) |
| Yes!
We offer many sales and specials on a regular basis. Check
out our 'specials' page.
We try to update our site as much as possible with online
sales flyers. |
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| How
long does it take to receive my order? (back
to top) |
It
can vary depending on the products you order, but most
products from A Better Idea/PrintMyLogo will ship within
10-20 working days from the time the order is placed
complete. We do offer rush service on many items. Call or email
us for details.
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| My
event is less than two weeks away!! Can you still help?
(back
to top) |
| Yes!
Call us! Now! We offer rush service on many of our items.
The best way to avoid any time delays is to have as much
detail about your order together when you call. You
must have artwork ready to email of FedEx to us! |
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| How
do I prepare my artwork so you can reproduce it? (back
to top) |
| You
can prepare your artwork in several different ways. The
best way to insure your design is replicated correctly is
to also send a printout via fax so we can check it against
your electronic file. To read more about our artwork
guidelines, click here. |
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| Can
I specify which ink colors to use? (back
to top) |
| If
not specified, we will use industry standard colors. If
your design requires a specific ink color, please specify
a color using the Pantone Color Matching System (PMS #).
While every effort will be made to match the requested
color as closely as possible, we cannot guarantee exact
color matches due to the nature of the printing
process. |
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| Can
I specify which fonts to use? (back
to top) |
| Yes,
but you must provide A Better Idea/PrintMyLogo with the
font. Keep in mind that certain fonts that are too thin or
too detailed may not reproduce well. For questions about
fonts, just give us a call at 401-841-5646. |
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| How
will you ship my order? (back
to top) |
|
Our preferred
standard method is on your own UPS account, although we
can use FedEx Ground or UPS and add it to your charges.
If shipping via an expedited method, we will ship UPS Air
or FedEx Air. Shipping rates are pre-paid with your
shipper account number or on your invoice. Please include
your acct# on your order form.
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| Why
should I order promotional wearables? (back
to top) |
|
Promotional
products & logo sportswear benefit small businesses
especially because the initial cost ratio vs. the rate of
response is much higher than traditional forms of
advertising such as print and radio. Also, if your
promotion is useful and handy, your recipients will use
them for YEARS, whereas a newspaper ad, radio ad, etc. may
be read/heard only a few times and may not illicit a
response.
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| I
can't decide. Do you have any ideas? (back
to top) |
| Yes!
We have the experience and are the experts in promotional
products. We have plenty of great ideas, good strategies,
resources, and other wearables available. Just tell
us about your event for a "better idea"! |
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