Initial
Terms: Prepayment
by check or credit card. Minimum order: $150 net. Clients ("signer")
agree to pay all charges signed for on payment by credit card
authorization form. By signing our authorization form, signer
agrees that they are the authorized cardholder and responsible for all
charges. All goods become your property at the time they are accepted by
the carrier. All goods are custom imprinted products with the customer
customization and are not returnable. All artwork, proofs, or order
revision costs additional.
Check Returns
In all cases where we have a check
returned for Non Sufficient Funds we will assess a $50.00 fee.
Net 30 Terms
If you are issued credit and you are late
paying your invoice, a 1.5% finance charge or the maximum permitted by
law may be assessed against all accounts with past due balances. You
agree to pay all the company's reasonable attorney's fees and all
collection agency fees incurred in the collection of any amount owed
there under and not paid when due.
Shipping Delays
Customer agrees that it will not hold A
Better Idea! accountable for delays in delivery occasioned by acts of
God or other circumstances over which we have no direct control such as
equipment failure or delivery carrier delays. If you delay in approval
of your proof your order may ship expedited at additional cost. Factory
shipment or delivery dates are the best estimates of our suppliers, and
in no case shall A Better Idea! be liable for any consequential or
special damages arising from any delay in delivery. Our on-time
percentage is over 99.7%.
Warranties
A Better Idea! warrants that all goods
sold are free of any security interest and will make available to you
all transferable warranties made to A Better Idea! by the manufacturer
of the goods. A Better Idea! makes no other express or implied
warranties, and specifically makes no implied warranties of
merchantability or fitness for purpose. A Better Idea accepts no
liability for the use or misuse of any product distributed and accepts
no resposibility for the manufacturer of these products. All products
are used at your own risk.
Acceptance
Your submittal of an online order and/or
your signature on our Order Acknowledgement is a conditional acceptance
by A Better Idea! of your offer to purchase our goods and your
acceptance of our terms and conditions. It may contain terms that differ
from or add to those contained in your purchase order, should you have
one, and to the extent that this is the case, A Better Idea! hereby
expressly conditions its acceptance of your offer on A Better Idea!'
assent to the additional or different terms. Your receipt and retention
of the goods covered by this invoice shall constitute acceptance of any
such additional or different terms. You and A Better Idea! agree that
any contract hereby entered into has been made and is to be construed to
Rhode Island Law.
Transfer of Ownership of
Merchandise
All goods become your property at the
time they are accepted by the carrier. All goods are custom
products and your signature to purchase waives any right of return.
Sales Tax
A Better Idea! is required by law to
collect all applicable sales taxes for the state, counties and cities of
Rhode Island. Out of state catalog orders may not require sales tax.
Companies, individuals and organizations who are exempt from sales tax
should provide us with their resale certificate by fax to 401-841-5646.
Cancellations and Alterations to
Existing Orders
Once an Order Payment Form is approved,
we cannot guarantee our ability to make changes or cancellations to an
order. A Better Idea! will make every effort to comply with your
cancellation request. If you have already signed your Acknowledgment or
Order Charge or Payment Form, there will be a minimum charge of $150.00.
(NOTE: Rush Orders cannot be cancelled once order form is
received. Work begins immediately. The charge may be greater depending
on how much work was completed by the factory up to the time of
cancellation. If artwork was received, all artwork preparation, screens,
proofing and art time may be charged. Please be advised that our ideas,
advice and advertising services ($65 per hour) are not free if you
cancel your order. All costs incurred by A Better Idea! will be the
responsibility of the customer. Since we are producing custom
printed material per your authorization, once artwork has been approved,
you order cannot be cancelled and must be paid for in full.
Payment by credit card waives all right of dispute and you must contact
A Better Idea to resolve your claim. By signing our payment
authorization form you agree to have read and accepted these terms for
your order.
Claims, Adjustments and Returns
If there is a question about your order
please contact customer service at 1-401-841-5646 within 48 hours of
receipt. Please have your order number available. WE DO NOT ACCEPT
UNAUTHORIZED RETURNS. Any returns must be approved by our customer
service department. If any problem arises, please call customer service
at 401-841-5646 ext 205 immediately. If necessary we will issue an RMA
number (return material authorization) and provide you with a special
shipping address. NO RETURNS WILL BE ACCEPTED WITHOUT A VALID RMA#.
All returns subject to a re-stocking fee of 25%. If your claim is
approved, once goods are returned with a valid RMA and inspected, we
will issue credit minus any re-stocking fees where applicable.
Refund Policy
There are no refunds once your
order is printed. If you have approved the artwork for your custom
order, your order is in production and cannot be cancelled for any
reason. This is a custom order and is not returnable. You are
responsible for the charges you have authorized by signing our credit
card form and you are giving your acceptance of our terms and conditions
and agreeing to be bound by our terms. Your signature agrees to have
read our terms prior to signing. Any refunds are at the sole discretion
of A Better Idea. Phone, faxed, or emailed cancellations are not
applicable. You must receive a cancellation # by phone. All sales are
final.
Rush Orders:
Rush orders may incur rush charges if
needed. You will be advised of charges before placing order. Once
authorization form is received, your order cannot be cancelled unless
approved by a manager. If cancellation of your rush order is approved,
the minimum cancellation fee of $150.00 will apply for research, time,
artwork and screens. If there is a question about your order please
contact customer service at 1-401-841-5646 within one hour of rush order
placement. Please Note: Rush orders stop all other orders from
production and require time and costs to be approved. Please be sure you
would like to proceed before signing authorization form. All orders are
final and cannot be cancelled.
Setup Charge
|
Unless
otherwise specified, each job requires that we prepare art, create
film and a screen or print pad for each color and location of the
imprint, plus the adjustment of various machine settings. A setup is
the same whether the order is for 20 pieces or 20,000 pieces. The
fee is applied per additional color, per additional imprint location
if your imprint art includes a logo or trademark unless it’s an
exact reorder. |
Running Charge
|
Unless otherwise
specified, item pricing includes the cost of a single-color imprint
in one location. If your order is for more than one color, more than
one imprint location or requires a non-standard imprint method; a
running charge is applied per additional color, per additional
imprint location, per piece. |
Overages and Shortages
We try to produce your custom printed
order in the exact quantity ordered, but this is not always possible due
to quality control efforts and fast running machines. Industry standards
are +/- 10% over or under ordered quantity. We will discard unacceptable
pieces and ship all acceptable pieces. We reserve the right to ship and
subsequently bill or credit, your charge card or account, for up to 10%
over or under the desired quantity.
Website or Catalog Misprints:
Specifications may change without
notice. We will confirm all details with you if you have questions.
All items offered for sale are subject to availability. Many items in
this catalog and web site come from various sources. A Better Idea is,
therefore, bound to fluctuating currency exchange rates, making it
necessary to occasionally increase prices. In addition some domestic and
overseas products may be discontinued without our prior knowledge.
Should this apply to your order, we will notify you immediately. We
reaffirm our pledge to offer excellent service and the highest quality
at the lowest price.
We make every effort to provide you with an error-free website, in the
event there is a misprint, we reserve the right to correct copy or
pricing to reflect actual current status. We are not responsible for
typographical or pictorial errors. Although, very rare, pictures are
for illustration purposes only and may not be exact.
Copyright Notice
Any artwork or material submitted by
the customer will be accepted by the factory as being in complete
compliance with all laws regarding trademark, service mark, copyright,
right of privacy, patent or similar protection. The customer, by
submitting such information, represents that use by the factory will
not violate any laws, and A Better Idea disclaims any liability for
compliance with such laws in using the customer’s artwork or material.
The customer agrees to hold the factory harmless from any damages,
costs and/or expenses should they arise as a consequence of the
factory’s use of said artwork, copy and other materials.
Copyright
All content included on this site, such as text, graphics, logos,
button icons, images, audio clips, digital downloads, data
compilations, and software, is the property of A Better Idea or its
content suppliers and protected by United States and international
copyright laws. We have put forth great effort and expense to compile
the content on this site and it is the exclusive property of A Better
Idea. All software used on this site is the property of A Better Idea
or its software suppliers and protected by United States and
international copyright laws.
Trademark Notice
All artwork, designs, and trademarks
imprinted on the products displayed in this catalog are reproduced
only as examples of the type and quality of the decorated products
available from our line of products. They are not intended to
represent that the products are either endorsed by, or produced for
the owners of the artwork, design or trademark.
Site Pricing
We reserve the right to change prices on
the site at anytime. While we make best efforts to keep our site up to
date, from time to time actual market conditions may change the price of
a product. Pricing on our site is may change monthly depending on
in-house availability. We will confirm pricing differences to you before
acceptance of order.
Disclaimer
Products and logos shown on this web site
appear only to illustrate the basic products and ability to include
messages and art on them, but are never intended to suggest that the
imprints were designed by A Better Idea!. We accept all copy and other
materials submitted by the customer for use by the factory in producing
items ordered on the basis that they are submitted in full compliance
with all laws regarding trademark, service mark, copyright, etc. We will
not accept liability for any infringements. We cannot and do not
control whether listed merchants honor the promotions, discounts, prices
or other information listed on the Site. Under no circumstances will A
Better Idea! have any liability for any loss or damage caused by your
reliance on information obtained through the Site on any offer
misrepresented or not fulfilled by a member merchant. It is your
responsibility to evaluate the accuracy, completeness or usefulness of
any offer, promotion or other information available on or through the
Site. You hereby acknowledge that any reliance upon any materials shall
be at your sole risk. We cannot and do not control whether listed
merchants honor the promotions, discounts, prices or other information
listed on the Site.
License and Site Access
A Better Idea grants its users a limited license to access and make use
of this site. You are not authorized to download (other than page
caching) or modify A Better Idea websites, or any portion of them,
except with express written consent of A Better Idea. This license does
not include any resale or commercial use of this site or its contents;
any collection and use of any product listings, descriptions, or prices;
any derivative use of this site or its contents; any downloading or
copying of account information for the benefit of another merchant; or
any use of data mining, robots, or similar data gathering and extraction
tools.
Submissions to A Better Idea
Any remarks, suggestions, ideas, messages
and data submitted by you to Superior Promos through this Website shall
be and remain the exclusive property of Superior Promos. Therefore,
Superior Promos discourages you from submitting Messages that you do not
wish to assign to Superior Promos, including confidential information or
any original creative materials such as product ideas or original works.
You represent and warrant to ears, and accept responsibility for, the
accuracy, appropriateness and legality of the Messages. Your submission
of such Messages shall constitute an assignment to Superior Promos of
all worldwide right, title and interest in and to all copyrights and
other intellectual property rights in the Messages. Superior Promos is
entitled to use, copy modify, disclose, distribute and make derivative
use of any of the Messages for any purpose without restriction or
compensation in any way to you.
Limitation of Liability
IN NO EVENT SHALL A BETTER IDEA, ITS
DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, SUCCESSORS OR ASSIGNS OR
OTHER REPRESENTATIVES BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT
(INCLUDING NEGLIGENCE-WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT
LIABILITY, STRICT LIABILITY OR OTHER THEORY, TO YOU OR ANY OTHER PERSON
FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES)
ARISING OUT OF OR IN CONNECTION WITH ANY USE OF, INABILITY TO USE, OR
RESULTS OF USE OF, THIS WEBSITE OR ANY CONTENT ON THIS WEBSITE, EVEN IF
A BETTER IDEA OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS WEBSITE AND THE
CONTENT THEREON, OR THE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE
REMEDY IS TO DISCONTINUE USE OF THIS WEBSITE. IF ANY PORTION OF THIS
LIMITATION IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN
A BETTER IDEA TOTAL LIABILITY TO YOU SHALL IN NO EVENT EXCEED ONE
HUNDRED DOLLARS ($100). SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, IN WHICH CASE THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
A Better Idea!
1151 Aquidneck Ave,
Suite
498
Middletown, RI 02842 USA |